Payment & Pickup Policy
At Goose Creek Rods, every repair, refurbishing project, custom build, and vintage restoration represents time at the bench, materials, and individual craftsmanship.
As a small, owner-operated craftsman’s shop, we keep our payment and pickup policies straightforward. These policies allow us to keep projects moving, purchase necessary materials, maintain limited shop space, and devote our time to the work itself.
Service Labor — Due at Check-In
Labor charges for fishing rod repair, refurbishing, and other standard service work are due when the equipment is checked in and the work is authorized.
Any additional parts, materials, or charges that become necessary during the project will be communicated to the customer and must be paid according to the terms provided before Goose Creek Rods incurs unnecessary expense.
This keeps service charges settled as work moves through the shop and prevents completed work from becoming an outstanding labor balance.
Vintage Rod & Reel Restorations
Vintage restorations are specialized projects involving considerably more time, planning, materials, and individual craftsmanship than ordinary repair work.
Vintage rod and reel restoration projects must be paid in full before work begins.
If additional work or materials become necessary after disassembly or closer inspection, we will discuss those costs with you before proceeding whenever practical.
Because of the age and condition of vintage equipment, hidden deterioration, corrosion, fatigue, or previously damaged components may not become apparent until the restoration is underway.
Custom Rods & Special-Order Work
For custom fishing rods, components and materials must be paid for before they are ordered.
Because these components are purchased specifically for your build, payments for ordered components and materials are non-refundable. If a custom build is canceled, components purchased for that build may be picked up by the customer.
Custom rod labor is due when the build is completed.
Major refurbishing projects, special-order work, and other commissioned projects may have different payment requirements depending on the scope of work. Those terms will be explained before the project is accepted or materials are ordered.
When Your Equipment Is Ready
When your project is complete, Goose Creek Rods will contact you using the phone number, text number, or email address provided at check-in.
Completed equipment should be picked up promptly.
Any remaining balance is due upon receipt of the final invoice and must be paid within 15 calendar days, whether or not you are able to pick up the equipment immediately.
Payment and pickup are separate obligations. If you cannot make it to the shop right away, the outstanding balance can still be settled electronically.
Late Payment & Storage
Beginning on day 16 after the final invoice:
- A one-time $20 late fee will be added to any unpaid balance.
- A $2 per day storage fee will begin accruing on completed equipment that remains at the shop.
- Applicable late and storage charges will be added to the amount due.
Goose Creek Rods is a small working shop with limited storage space. These charges are intended to encourage timely payment and pickup rather than long-term storage of completed equipment.
Equipment Left More Than 30 Days
Equipment that remains unpaid and/or unclaimed for 30 calendar days after completion and notification will be considered abandoned, subject to applicable law and the service agreement.
Abandoned equipment may be sold to recover unpaid labor, parts, materials, storage charges, fees, and other costs associated with the project, subject to applicable law and the service agreement.
By leaving equipment with Goose Creek Rods and authorizing work, the customer acknowledges and accepts these payment and pickup terms.
Payment Methods
Preferred payment methods:
Cash or Zelle
We also accept:
Credit/Debit Cards, PayPal, Cash App, and Venmo
Applicable processing or service fees may be added when using electronic payment methods other than Zelle.
Pickup by Appointment
Goose Creek Rods is an appointment-only shop.
Once you have been notified that your equipment is ready, please call or text to arrange a convenient pickup time during normal business hours.
Monday–Friday • 9:00 AM–5:00 PM • By Appointment
Prompt payment and pickup help us keep the shop organized and allow us to spend our time where it belongs — at the bench, doing the work right.
Goose Creek Rods
Old-Fashioned Craftsmanship. Quality Work. Done Right.