Can I return an item?
We will replace rod blanks broken due to defects in the material for life. This does not include customer negligence or misuse (high sticking, etc.). Because the rod components and custom wrap designs are pre-approved before the work is done, aside from mistakes made in the process, no returns are accepted.
How can I pay for my order?
We accept Cash, Visa, MasterCard, and American Express credit and debit cards for your convenience. A $2 processing fee is added for debit/credit cards.
How long does it take to build my custom rod?
Delivery times will depend on how long it takes your custom rod components to arrive and the amount and type of customizations requested. Components are normally delivered to us every couple of days. Once all the components have arrived, average turnaround time is around 2 weeks for a custom rod without custom wrapping and 4-6 weeks for rods with custom wraps. Of course, turnaround time is dependent on the number of custom projects we have in-house at the time of your order.
How much does a custom rod cost?
Cost is determined by a number of factors, including the make, model and style of rod blank, type of guides, reel seats, handles and how much customization (custom wrapping, custom components, etc), is needed and approximately how long it will take for us to complete the job. So each rod is priced individually.
