Refund and Returns Policy

Terms of Sale

Terms of Sales
Below you’ll find our Return/Refund Policy, Delivery Method and Timing, and Privacy Statement.

30-DAY RETURN POLICY
Items purchased from this site may be returned within 30 days for a refund or exchange providing the products are in new unused condition. Return shipping charges are the customer’s responsibility.

Return Instructions
Place item(s) being returned in an appropriate shipping container and include your original receipt/invoice.

Ship your return (at your expense) to:
Goose Creek Rods
815 Brief Road West
Indian Trail, NC 28079

For your protection, we recommend returns be sent via trackable method such as FedEx, UPS, or USPS Priority. Please insure return item at value when shipping.

SHIPPING POLICY
All products  are shipped through USPS Ground Advantage. Orders will normally ship within 2-3 business days unless back ordered. If back ordered estimated shipping date will be provided. Shipping charges are non refundable unless item was shipped to you in error.

PRIVACY STATEMENET
We respect your privacy! Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!

Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.

Email warranty questions to: reggie@goosecreekrods.com