Payment and Pickup Policy

Payment & Pickup Policy

When your rod or reel service is completed, we will notify you and send an invoice.

1. Vintage Rod & Reel Restorations (Payment Required Before Work Begins)

   1. All Vintage Rod & Reel Restoration services must be paid in full before work begins.
   2. Work will be scheduled and started after payment is received (unless otherwise agreed in writing).

2. Invoice Due Date (All Other Services)

   1. All invoices are due upon receipt.
   2. Customers have up to 15 calendar days from the invoice date to either:
      1. Pay the invoice in full, or
      2. Pick up the completed item at Goose Creek Rods, 815 Brief Road West, Indian Trail, NC 28079.

3. Late Fee & Storage Fees

   1. If the invoice is not paid by the end of the 15th calendar day, a one-time $20 late fee will be assessed on day 16.
   2. Beginning on day 16, a storage fee of $2 per day will be added until the invoice is paid and the item is picked up.
   3. Late fees and storage fees will be added to the outstanding balance due.

4. Abandoned Items

   1. If the invoice remains unpaid and/or the completed item is not picked up within 30 calendar days of the invoice date, the item will be considered abandoned.
   2. Abandoned items may be sold to recover costs, including (but not limited to) parts, labor, late fees, storage fees, storage/handling, and administrative expenses.
   3. By authorizing service, the customer acknowledges and agrees to these terms.

5. Accepted Payment Methods

   1. Preferred methods (no added service fees): Cash, Zelle
   2. Accepted with additional service fees: Credit/Debit Cards, PayPal, Cash App, Venmo
   3. Any applicable processing/service fees will be added to the invoice total.