Return Shipping (To You): Once your package leaves our facility, the only updates available to us are the same tracking details you receive. For more information or to initiate a trace, please contact USPS or FedEx directly, as they can open an internal investigation that may help locate or move the shipment. Unless additional coverage is requested, packages are insured…
Current turnaround times: The turnaround times listed below are “best guess estimates”, and could vary depending on a number of factors. Reel Repair & Service / Maintenance: 6+ weeks. Simple Rod Repair (replacing guides, tips): < 1 week. Complex Rod Repairs (replacing grips, reel seat, customizations, etc) 2 weeks. Custom Rods (depends on the number of rods scheduled to be…
Listed below are some of the things you can expect for rod and reel repair. Please review them carefully so we are all on the same page. #1: First Come, First Served. All projects are worked on in the order they are received.. #2: Checking Status. Please DO NOT call, text, or email regarding status. No need to check to…
